for overseas
INTERNATIONAL SHIPPING
■ INTERNATIONAL SHIPPING FEE - EMS
- Zone 1 (China, Korea, Taiwan) ¥5,000
- Zone 2 (Asia *excluding China, Korea, Taiwan) ¥6,000
- Zone 3 (Europe, Canada, Mexico, Middle East, Oceania) ¥9,000
- Zone 4 (United States) ¥12,000 (UPS or EMS)*
- Zone 5 (Africa, Latin America *excluding Mexico) ¥11,000
■ INTERNATIONAL SHIPPING POLICY
All overseas orders are shipped via EMS. Your order will arrive 10-20 days after it is placed. *For orders from the USA, shipments with a total value under 200,000 JPY will be sent via UPS, while orders of 200,000 JPY or more will be shipped via EMS. Your order will arrive 10-20 days after it is placed.
We will be closed for the year-end and New Year holidays.
If you purchase an item by mistake, please contact us within 24 hours of placing your order to cancel it. After 24 hours, we will begin shipping arrangements and will not be able to accept cancellations.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject to import taxes, customs duties, and fees, which are imposed once a shipment reaches the recipient's country. Additional charges for customs clearance must be paid by the recipient. Our company has no control over these charges, nor can we predict what they may be.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the recipient’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying. We do not mark the value of goods below the selling price on invoices, nor do we mark goods as “gifts.” These actions are illegal according to customs regulations.
Customs, duties, and taxes are non-refundable; therefore, if a shipment is refused due to unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
We do not refund original shipping charges for goods that are refused for delivery at customs.
*For more information on duties and taxes, please contact your local customs office.
We cannot be held responsible for any issues such as lost items that occur during delivery.
Our store is a tax-free shop.
We look forward to meeting “ANATOMICANS” all over the world!
If you have any questions, please feel free to contact us at any time.